Many Africans and Asians residing in Europe and Canada regularly send money to their relatives in order to assist them or to invest in a project. Unfortunately, it is clear that the shipping costs set by the main services on the market are very high for these transactions. In some regions, they are around 15% of the principal amount; that’s three times more than the world average. It is to correct this injustice that was created TapTap Send, a low-cost money transfer service to Africa and Asia.
Summary
TapTap Send: cheap money transfer to emerging markets
Launched in the summer of 2018 by Mickael Faye, current CEO of the company, TapTap Send is a online money transfer solution from Europe, UK and Canada to Africa and Asia. Its main peculiarity is that it offers transfer fees much lower than those applied by the classic sending services that cover these destinations.
To achieve this, TapTap Send has established partnerships with many telephone operators offering mobile subscriptions, as well as with several banks present on these two continents.
How it works ?
The operation of TapTap Send is very simple. To get started, just download the eponymous mobile app. This is accessible on the online stores of the main mobile operating systems (iOS and Android). Once the app is installed, register by providing the requested information and link the payment method of your choice to send it. Depending on your country of residence, you have the choice between the following bank cards:
- VISA;
- VISA Electron;
- MAESTRO (except prepaid cards).
PostePay, Bancontact, SOFORT / Klarna services are also available for users residing in Italy, Belgium and Germany respectively.
Once the transfer is complete, the recipient instantly receives the money transferred to their Mobile Money account. He can therefore go to a mobile money withdrawal point to make the cash withdrawal. If desired, the beneficiary can also use the funds to pay an invoice, in turn send money to a loved one via the local service, buy call credit, etc.
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In which countries is TapTap Send available?
As explained above, Tap-Tap Send serves as a bridge between the countries of Europe and North America, and those of Asia and Africa. Currently the service is therefore available in the following countries:
Sending country
With TapTap Send, you have the option of sending money from any of the following countries:
- France ;
- Germany ;
- Spain;
- Italy ;
- Belgium ;
- Netherlands ;
- UK ;
- Canada.
Country of destination
Tap-Tap Send currently allows you to send money to the following African countries:
- Ivory Coast ;
- Senegal
- Mali;
- Guinea;
- Ghana;
- Cameroon;
- Kenya;
- Madagascar;
- Democratic Republic of Congo ;
- Morocco.
For shipments to Asia, they can be picked up in the following countries:
- Bangladesh
- Vietnam
- Sri Lanka
What are the advantages of Tap-Tap Send?
The TapTap Send app has several advantages, for both senders and recipients of money transfers.
Up to € 2,000 per transfer
Without moving and in just a few seconds, you can transfer up to € 2,000 to your loved ones in Africa and Asia; provided, of course, that your recipient’s wallet can receive the amount sent.
Very low rates all year round
No hidden costs, temporary promotions or exclusivity, exchange rates are displayed every day on the site www.taptapsend.com. They are very advantageous and allow substantial savings to be made. Furthermore, there is no charge for transfers outside of fixed exchange rate corridors.
Security and confidentiality
The data passing through the TapTap Send application is all secured by 128-bit SSL encryption, the same encryption system used by banks. What’s more, the company does not keep personal data linked to third parties or the information of the bank card used.
Details and follow-up of transactions
At each stage of the transfer, alerts are sent to the sender to inform him of the situation in real time. In the event of failure of the transaction, it is thus automatically informed. All the transfers made are also listed on the main interface of the application. All you have to do is click on the recipient’s name to have all the information related to it.
Fast and responsive customer service
If you have a problem with a transfer and for any other request, TapTap Send customer service can be reached from Monday to Friday from 9 a.m. to 6 p.m. on +33 6 44 64 54 73 (free number). For practical reasons, be sure to have the transaction number in question handy before placing the call.
In addition, you can also benefit from rapid assistance by:
- sending an email to support@taptapsend.com or from the “Help and Comments” menu of the application;
- sending a private message on Facebook in which you mention your last name, first name, phone number and email address.
To allow a quick outcome, formulate your request as clearly as possible, providing all the relevant information.
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