How to contact the Financial Center of the Postal Bank?

Are you a La Banque Postale customer and would like to contact the establishment for a specific question? Whether your request concerns the monitoring of one of your contracts or a change in your situation, you can contact one of La Banque Postale’s financial centres. But what is it really about? Discover the usefulness of these organizations as well as the different means of contacting the La Banque Postale financial center closest to your home. And also follow our advice to succeed in reaching the post office call center more easily.

What are the financial centers of La Banque Postale used for?

Regardless of your city of residence, you necessarily depend on one of the Postal Bank’s financial centres. You may need to contact the financial center regarding an ongoing file or in the context of a specific request that cannot be made online. This can be a follow-up to your contracts or a change in your personal situation, for example.

For all your other requests, it is preferable to contact the other telephone numbers of the Postal Bank.

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Contact the Postal Bank: the numbers made available

There are several options for contacting the Postal Bank:

  • by contacting customer service on 36 39 (0.15 euros per minute + price of a local call) and selecting option 1. Bring your personal codes, you will need them;
  • call 09 69 39 36 39 to consult your accounts;
  • and to file a complaint, call the La Banque Postale after-sales service on 09 69 39 99 98.
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Postal addresses of financial centers

You also have the possibility of sending a letter to your Regional Financial Center whose postal address is as follows:

Financial Center Banque Postale Ajaccio

The Postal Bank Ajaccio Financial Center

22 avenue of Colonel Colonna d’Ornano

20900 Ajaccio Cedex 9

Financial Center Banque Postale Bordeaux

La Banque Postale Bordeaux Financial Center

52 rue Georges Bonnac

33900 Bordeaux Cedex 9

Financial Center Banque Postale Chalons-en-Champagne

La Banque Postale Financial Center

54900 Nancy Cedex 9

Financial Center Banque Postale Clermont Ferrand

La Banque Postale Financial Center

87900 Limoges cedex 9

Financial center Banque Postale Grenoble

La Banque Postale Financial center

69900 Lyon cedex 20

Financial center Banque Postale Guadeloupe

The Postal Bank Basse Terre Financial Center

38 rue Henri Becquerel

97199 Jarry Cedex

Financial center Banque Postale Guyana

The Postal Bank Cayenne Financial Center

11 rue des Lucioles ZI Collery

97399 Cayenne Cedex

Financial Center Banque Postale Lille

The Postal Bank Lille Financial Center

3 rue Paul Duez

59900 Lille Cedex 9

Financial Center Banque Postale Limoges

The Postal Bank Limoges Financial Center

5 Ceramic Street

87900 Limoges Cedex 9

Financial Center Banque Postale Lyon

La Banque Postale Financial center of Lyon

166 Avenue Jean Jaures

69900 Lyon Cedex 20

Financial Center Banque Postale Marseille

La Banque Postale Marseille Financial Center

5 rue Mathieu Stilatti

13900 Marseille Cedex 20

Financial Center Banque Postale Martinique

La Banque Postale Fort de France Financial Center

Avenue of the Arawaks

97299 Fort de France Cedex

Financial Center Banque Postale Montpellier

La Banque Postale Financial Center

13900 Marseille Cedex 20

Nancy Postal Bank Financial Center

The Postal Bank Nancy Financial Center

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53 rue des Jardiniers

54900 Nancy Cedex 9

Financial Center Banque Postale Nantes

The Postal Bank Nantes Financial Center

4 rue du President Herriot

44900 Nantes Cedex 9

Financial Center Banque Postale Orléans La Source

La Banque Postale La Source Financial Center

1 rue Edouard Branly

45900 La Source Cedex 9

Financial Center Banque Postale Paris

La Banque Postale Paris Financial Center

11 rue de Bourseul

75900 Paris Cedex 15

Financial Center Banque Postale Rennes

La Banque Postale Financial Center

44900 Nantes Cedex 9

Financial Center Banque Postale Reunion

The Postal Bank Saint-Denis Financial Center

1 Tadar lane

97499 Saint Denis Cedex 9

Rouen Postal Bank Financial Center

La Banque Postale Paris Financial Center

75900 Paris Cedex 15

Financial Center Banque Postale Strasbourg

La Banque Postale Financial Center

54900 Nancy Cedex 9

Financial Center Banque Postale Toulouse

La Banque Postale Financial Center

33900 Bordeaux Cedex 9

Financial center telephone numbers

Bordeaux: 05 57 78 78 11

Chalons-en-Champagne: 03 26 68 74 09

Clermont-Ferrand: 04 73 30 61 67

Dijon: 03 80 58 65 93

Grenoble: 04 76 43 55 10

Guadeloupe: 05 90 25 48 48

Guyana: 05 94 39 42 00

Lille: 03 20 58 39 06

Limoges: 05 55 44 40 10

Lyon: 04 72 72 71 10

Marseilles: 04 91 10 93 10

Martinique: 05 96 59 18 00

Montpellier: 04 67 34 57 66

Nancy: 03 83 37 72 81

Nantes: 02 40 12 60 11

Orleans La Source: 02 38 64 51 49

Paris: 01 53 68 36 22

Rennes: 02 99 02 69 22

Meeting: 02 62 479 479

Rouen: 02 32 81 78 12

Strasbourg: 03 88 52 36 11

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Toulouse: 05 61 10 34 10

Ajaccio: 04 95 50 95 50

When is the best time to call the Banque Postale?

You may have difficulty getting your call through. Indeed, the financial center is sometimes difficult to reach or the waiting time is quite long. If you do not want to dial the number several times during the day, choose specific time slots.

The ideal time to contact the Banque Postale call center is in the morning between 8 a.m. and 9 a.m., at noon between 12 p.m. and 2 p.m. and in the evening between 5 p.m. and 8 p.m.

The other solution to contact the Postal Bank

There is another solution to ask your question to the Postal Bank: discuss with the establishment from its website. This means exempts you from having to travel to the financial center on which you depend.

Online, manage all of your operations: consultation of your bank accounts, performance of current operations (transfer, direct debit, etc.). It is a much more practical and faster system to manage your financial situation in real time.

In addition, access to the Banque Postale site is continuous, 7 days a week, 24 hours a day. You will not have to depend on opening hours. From your home or where you are on vacation, at any time of the day, you can carry out your day-to-day transactions on your accounts or consult your statements.

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