Caisse d’Epargne Rhône Alpes

Present throughout the Rhône-Alpes region, the Caisse d’Epargne Rhône Alpes is one of the local banks. Find out what the establishment offers in terms of banking products and services, but also in terms of savings and insurance. Everything you need to know about Caisse d’Epargne Rhône Alpes before becoming a private client: formalities for opening an account, prices, access to online banking, etc.

Presentation of Caisse d’Epargne Rhône Alpes

Caisse d’Epargne Rhône Alpes is a cooperative bank that operates in five Rhône-Alpes departments: Ain, Isère, Rhône, Savoie and Haute-Savoie. The local establishment has more than 2 million customers (individuals, businesses, professionals, local authorities, etc.). And 3,000 employees work in the 300 agencies spread across the territory.

Note also that the Caisse d’Epargne Rhône Alpes is part of the BPCE group, the second largest banking group in France.

How to open an account?

To open a bank account at Caisse d’Epargne Rhône Alpes and become a customer, you must go to a branch.

To meet with an advisor at one of the bank’s branches, follow the online procedure: line

To know : the other option is to call the number 32 41 (cost of a local call from a landline in mainland France) to contact an advisor directly.

Banking services offered by Caisse d’Epargne Rhône Alpes

Bank cards

Caisse d’Epargne Rhône Alpes has several bank cards:

  • Visa Electron Sensea: valid for 3 years, with assistance guarantees and basic insurance, without emergency services (in the event of loss or theft);
  • the Visa Classic / Visa Classic Izicarte (41 euros in immediate debit and 42 in deferred debit): valid for 3 years, with standard assistance and insurance guarantees, without emergency services;
  • the Visa Premier / Visa Premier Izicarte (130 euros in deferred debit, 129 euros in immediate debit): valid for 3 years, with guarantees of assistance and high insurance, with emergency services;
  • Visa Platinum / Visa Platinum Izicarte (195 euros per year): valid for 3 years, with guarantees of assistance and high insurance, with emergency services;
  • the Visa Infinite (320 euros per year): valid for 2 years, with guaranteed superior insurance and assistance, with emergency services.
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The Caisse d’Epargne smartphone app

To make your daily life easier, there is a smartphone application, which you can download for free on your device. The service allows:

  • consult and manage their accounts in real time, remotely;
  • make external and internal transfers;
  • to monitor its securities portfolio in detail;
  • to access the Stock Exchange;
  • to consult his credits in progress and his insurances held;
  • to directly contact an adviser or his branch;
  • access the contact details of branches and ATMs;
  • to access useful numbers in case of emergency…

The freedom bouquet, a tailor-made banking package

Caisse d’Epargne Rhône Alpes offers its private customers the “Liberty Bouquet” offer. This is a banking package to be put together according to your profile and your needs.

The offer includes:

  • a bank card of your choice among those existing;
  • essential services to simplify account management (deposit account, checkbook, personalized overdraft authorization, remote account access, free and unlimited withdrawals, etc.);
  • additional services to meet your needs (unlimited cash withdrawals, international option, digital safe, premium deductible, SMS alert, savings insurance, etc.);
  • fixed reductions.

The Youth Freedom Bouquet

Caisse d’Epargne Rhône Alpes is also thinking of young people by offering them a version of the freedom bouquet. This is a modular and customizable banking offer aimed at young people over the age of 12, whether they are studying, learning or working.

The bundle contains:

  • digital services offered for up to 25 years: the AlertEcureuil service (sending alerts by SMS to be informed of the situation of your weather at all times), the digital safe to group together all your important documents such as diplomas, identity papers or invoices in a secure online space;
  • price advantages.
  • the choice between several bank cards: Visa Electron, Visa Classic, Visa Premier or Izicarte.
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Other services

The credits

The Caisse d’Epargne Rhône Alpes provides its individual customers with several types of loans: mortgage to acquire their main or secondary residence, consumer credit to buy a vehicle or finance a cash need, personal loan to finance projects that are close to your heart.


In terms of savings, the financial organization offers basic products found in all traditional banks for:

  • save regularly;
  • preparing for retirement;
  • pass it on to loved ones;
  • make your capital grow;
  • optimize your tax…

The insurance

With regard to insurance, the Caisse d’Epargne Rhône Alpes offers several guarantees to insure your house or apartment, your vehicle (car, motorbike, etc.), your property and protect yourself and your family. In addition, among the products offered, there is home insurance, car insurance…

The rates

In the ranking of the 127 least expensive banks in France, the Caisse d’Epargne Rhône Alpes is positioned at 27th square.

With regard to the management of the current account, the prices charged are as follows:

  • Internet subscription (online banking): free;
  • SMS alert: flat rate of 1.60 euros per month (i.e. 19.20 euros per year);
  • standard account management: 13.50 euros;
  • inactive account maintenance: 30 euros;
  • insurance for loss or theft of means of payment: 18.30 euros.

Consult all the pricing applied by the organization from the bank’s website:

Online account: how to access it?

To access your accounts remotely, nothing could be simpler. Just click on the « Access to accounts » button at the top right of the home page. Then, enter your customer ID and your confidential code.

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